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FAQs

Q. Is it safe to provide my card details online?

A. Our payments are secured using the very latest security procedures, so you are as secure as you can be shopping online today. If you would prefer, you can place your order and call us on 01326 569569 and pay over the phone (during normall business hours) or you can drop us an email to info@outbacktrading.co.uk and request a callback.

We can also accept BACS payments (online banking) or you can pay us via your PayPal account.

Q. Do you accept returns?

A. Yes. We want you to be satisfied with your purchase, but if it is not suitable, please return the item using the returns form provided.

Q. How quickly do you provide refunds?

A. As soon as the item/s is received by Outback Trading a refund is processed through our system for you.

Q. Can I call you for advice or help?

A. Yes. If you are unsure about your product choices or you need help finding a suitable product for your needs, please call us on 01326 569569 and we will be pleased to help.

 

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